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Questions people ask

Everything about ordering, delivery and billing. If the answer is not here, open your order page and write to us.

How fast do I get my account?

Straight away. The payment confirmation and the account creation happen in the same step, and the login details are e-mailed to you within a few seconds.

How many records can I make?

As many as you want. A DNS plan is counted in domains - inside each domain you can add unlimited records and subdomains.

Can I change my VPN country later?

Yes. Get in touch through the order page and we will move or add a location for you.

What happens if a payment fails?

Your account is paused, not deleted. As soon as the payment goes through it starts again on the same plan with the same login.

Can I cancel?

Any time. Open the order page, go to the billing page and cancel. The service runs to the end of the period you already paid for.

Still stuck? Look your order up with your e-mail address and reference and write to us from there.
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